The staff were incredibly friendly and made us feel welcomed, which really

enhanced our stay. The location was perfect for visiting local attractions. However, the lack of Wi-Fi in our room was disappointing, which made planning our sightseeing a bit challenging.

Getting ready for my dream wedding was truly magical. The location was stunning, and the staff went out of their way to make me and my guests feel comfortable throughout the day. The service was top-notch, and I felt well taken care of. I can't recommend this place enough for anyone visiting Lucca!

Spacious air-conditioned bedroom with a huge, firm bed.

Noisy drilling sounds from above started early in the morning.

will be returning here soon

The location is prime, just steps away from bustling attractions. Our Aria Junior Suite had a bath, air conditioning, and a minibar. The fitness center was a nice touch for staying active. Breakfast on the lovely outdoor seating was nice, offering fresh pastries and fruit. Historic charm really adds to the vibe.

The charming interiors of Grand Universe Lucca, Autograph Collection evoke a sense of timeless elegance, especially the stylish blend of contemporary chandeliers and plush fabrics, creating a welcoming environment that caters beautifully to seniors.

Breakfast selection could use improvement for seniors' dietary needs.

Charming, Charming, Charming

I absolutely loved the cozy reading nook where I could curl up with a book and sip my espresso. The stunning views over the vibrant piazza just outside my window made every moment magical! Plus, the exquisite dining options right downstairs served up some of the best meals I’ve had, including a delightful breakfast that set the perfect tone for my day.

can recommend 🥰🌺

beautiful venue but minor catering flaws

The ambiance was truly enchanting, making my wedding preparations feel magical. The staff were attentive and made me feel special throughout my stay. The city view from my Aria Junior Suite added an unforgettable touch to the experience, allowing me to soak in the charm of my surroundings.

However, the breakfast options were somewhat limited, especially for those with specific dietary needs.

I had a fantastic stay at the Grand Universe in Lucca. The charming decor and friendly staff truly made the experience memorable. Enjoying breakfast outdoors added to the lovely atmosphere, although there were a few minor noise disturbances in the mornings. Overall, an unforgettable visit!

I had a fantastic time during my stay. the breakfast was delightful with both fresh pastries and a great variety, and the atmosphere was truly charming, evoking a sense of timeless elegance, though the decor could use some updating.

The stunning architecture and the attentive staff made our wedding stay unforgettable. I especially appreciated the seamless check-in process for our large group, which eased our celebrations significantly.

the autogrph collection has stunning interiors that create a warm, welcoming vibe. the location is perfect, just a short walk from all attractions, meaning we didn’t need a car. the staff provided excellent service and were always ready to help. we loved enjoying breakfast outside in the lovely space, perfect for people-watching.

strongly recommend

Perfect location right by the city attractions. Breakfast options lack variety. Biked around the city for fun. Staff friendly and helpful.